Your Equipment Saves Lives. We Save Your Equipment.
From ICU Ventilators to Advanced Imaging-Med DAK is your 24/7 engineering partner. Minimize downtime, ensure patient safety, and maximize ROI with India’s most responsive service team.
MED-DAK
AMC (Annual Maintenance Contract)
Comprehensive. Preventive. Reliable.
Our AMC service ensures your medical equipment remains in peak operating condition with regular preventive maintenance, scheduled servicing, and dedicated technical support. MEDDAK delivers dependable healthcare equipment maintenance with a focus on safety, compliance, and operational efficiency.
OVERVIEW
The Annual Maintenance Contract (AMC) is a comprehensive preventive maintenance program designed to ensure the reliability, safety, and uninterrupted performance of medical equipment throughout the year. Through scheduled inspections, servicing, priority support, and performance verification, MEDDAK helps healthcare facilities minimize downtime, extend equipment lifespan, and maintain compliance with healthcare standards.
SCOPE OF AMC SERVICE
- Scheduled preventive maintenance visits
- Inspection, testing & servicing
- Performance verification & optimization
- Electrical & safety checks
- Cleaning & calibration verification
- Replacement of covered wear & tear parts
- Software/Firmware updates (if applicable)
- Priority breakdown support
- Detailed service reports & documentation
- Compliance with safety standards
-KEY BENIFITS OF AMC SERVICE-
Maximum Uptime
Minimize equipment failure and operational interruptions
Cost Effective
Reduce expensive emergency repairs and downtime costs.
Compliance Ready
Maintain regulatory and safety compliance standards.
Performance Assurance
Ensure consistent and accurate equipment performance.
WHAT’S INCLUDED
Preventive Maintenance Visits
Planned visits by certified engineers as per schedule
Thorough Inspection & Testing
Complete functional, electrical and safety testing using calibrated tools.
Cleaning & Adjustment
Internal cleaning, adjustments and fine-tuning for better performance.
Wear & Tear Parts Replacement
Replacement of consumables and wear & tear parts as per AMC terms.
Software Updates
Software/firmware updates for improved performance and compatibility.
Priority Breakdown Support
Dedicated helpline and priority response for any unexpected issues.
Service Reports & Documentation
Detailed reports for each visit and complete maintenance history.
TERMS AND CONDITIONS
INCLUSION
- Preventive maintenance visits
- Engineer labor charges (as per AMC terms)
- Functional & safety testing
- Service documentation
- Priority technical support
- Covered spare parts (if included in contract)
EXCLUSIONS
- Damage due to misuse/negligence
- Non-covered consumables
- Third-party accessories
- Relocation/reinstallation charges
- Unauthorized modifications
- Major spare parts outside AMC scope
Med-DAK
Our Simple Service Process Steps.
01 — Schedule Planning
Preventive maintenance visits planned as per contract.
02 — Inspection & Testing
Detailed inspection and functional testing performed.
03 — Servicing & Optimization
Cleaning, adjustment, and replacement activities completed.
04 — Verification & Reporting
Performance verification with detailed reporting.
05 — Ongoing Support
Continuous technical support and future visit scheduling.
Med-DAK
Coverage Details For AMC.
1.Coverage
All critical medical equipment as per AMC agreement.
2.Service Hours
Monday - Saturday | 9:00 AM - 6:00 PM
3.Response Time
Within 4-8 hours (Priority)
4.Visit Frequency
Quaterly / BI-Annual / Annual (as per contract)
5.Contract Duration
1 Year (RENEWABLE)
6.Support Channels
Phone / WhatsApp / EMAIL / On-Site Support
We Are Committed to Keeping Healthcare Running Without Interruptions.
EXPLORE OTHER OPTIONS.
CMC (Comprehensive Maintene)
Complete preventive maintenance and repair solutions for medical equipment to ensure maximum performance, safety, and uninterrupted healthcare operations.
OTS (On-Time Service)
Fast and reliable on-demand medical equipment repair and servicing whenever you need immediate technical support.
And Much More
From installation and calibration to equipment inspections, technical support, spare part assistance, and emergency servicing — MedDak provides end-to-end solutions for all your medical equipment needs.
Med-DAK
From preventive maintenance to emergency servicing, Med-Dak acts as a trusted technical backbone for modern healthcare facilities.
Diagnostic & Imaging Center Maintenance
Life-support systems where failure is not an option.
Med-DAK
DEVICES WE CAN HELP YOU WITH.
Ventilators (Transport & ICU)
Patient Monitors
Defibrillators
Anesthesia Workstations
Infusion Pumps
Dialysis Machine
